THE CLIENT JOURNEY
A Seamless Path from Consultation to Settlement
We handle the complexity so you can focus on your new property. Our four-step methodology ensures independent, expert guidance and access to over 50 lenders, tailored to every Melbourne property goal.
01
Free Consultation
In our initial strategy meeting, we evaluate your current financial position and long-term goals to verify your borrowing capacity and define the optimal loan structure.
02
Search the Market
Leveraging independent access to 50+ Australian lenders, we conduct a deep-market search to identify the most competitive interest rates and loan features tailored to your needs.
03
Application & Approval
Our expert team manages the end-to-end paperwork, liaising directly with lender credit departments to manage queries and ensure an efficient path to unconditional approval.
04
Settlement & Beyond
We coordinate with your solicitor and lender for a smooth settlement. We remain your lifetime financial partner, providing annual reviews to ensure your loan stays competitive.
Your Questions Answered
Expert Advice, Clear Answers
How long does the mortgage application process typically take?
Timing varies by lender, but we aim for a 24-hour response time on initial assessments. Full unconditional approval typically takes between 5 to 10 business days once all documentation is submitted, though we constantly push for faster results.
What are your fees for expert mortgage advice?
Petros Financial Services does not charge any upfront fees. Our expert advice and end-to-end market search come at no direct cost to you, as we are compensated by the lenders once your loan successfully settles.
What happens if my loan application is declined?
With access to over 50 lenders, we have solutions for most financial situations. If a specific lender declines, we analyze the feedback and immediately pivot to another whose criteria better match your profile, providing expert support until resolution.
Do we need to meet in person to start the process?
We offer complete flexibility. Consultations can be held in person at our office, or virtually via video call. We ensure the same high level of professional advice and end-to-end support, regardless of how we meet.